Utility Conflict Agency View

Last updated: 2024-03-01

The Utility Conflict Agency View is one of the several agency views tied to each contract in the system. It is used to report utility issues on state trunk and connecting highway projects. This Utility Conflict Agency View is also used on local program projects when required by WisDOT.

Go to the Agency View web page for detailed instructions on how to access an agency view.

  • The Utility Conflict Agency View is used to document ALL utility issues, no matter how quickly they are resolved. Utility issues include the sanitary sewer and water work that is included in the highway contract.
  • Due to concerns about consistency and Wisconsin Public Records Law, the Utility Conflict Agency View must be completed by the Project Engineer. If the Project Engineer is not available, the data should be entered by the individual completing the daily diary for that day.
  • A utility issue is defined by the location of the project.
    • If multiple utility companies and contractors are involved in a utility issue at the same location, only complete one report for that location.
    • If utility issues are occurring at two or more locations at the same time, complete one report for each location.
  • If a contract change order is required for the utility issue, remember to use the UC - Utility Conflict for the reason code on the change order and for each item on the change order. Do not include items on the change order that are not related to the utility issue.
  • All fields in the header record will be based on data entry completed by the Project Engineer when setting up the contract in AWP Construction.
  • An unresolved utility issue is one that will not be worked out within one working day of its identification. This process will begin within one working day of the identification of the utility issue. The completion of the entire process will occur right after the utility issue is resolved.
  • Resolved utility issues are the ones that are worked out in less than one working day from its identification. This process is to be completed right after the utility issue is resolved.
  1. From the Contract Administration Summary or Progress Summary component for the contract, select the Components Action Menu | Views | Utility Conflict.
  2. The system will open the Utility Conflict Agency View.
  3. Begin data entry with the Construction Project ID field and enter as much data as possible documenting the utility issue. Use the table below for guidance.
    1. At the beginning of the text box for question 9 under pertinent details, insert the comment "unresolved utility issue".
    2. Select the "Notify Util Coordinator / Ready for Review flag.
    3. Click <Save>.
  4. A system generated email will be sent to the Region Utility Coordinator and the Project Manager that an utility issue has occurred on the project.
  5. The Region Utility Coordinator or Project Manager may provide assistance in the resolution of the utility issue.
  6. Once the utility issue is resolved, open the Utility Conflict Agency View.
    1. Enter any missing data that is required in order to document the utility issue. Use the table below for guidance.
    2. Remove the comment "unresolved utility issue from the text box for question 9 under pertinent details.
    3. Un-select the "Notify Util Coordinator / Ready for Review flag.
    4. Click <Save>.
    5. Re-select the "Notify Util Coordinator / Ready for Review flag.
    6. Click <Save>.
  7. A system generated email will be sent to the Region Utility Coordinator and the Project Manager that an utility issue has occurred on the project.
  8. The Region Utility Coordinator, and potentially the Project Manager, will review the data within the Utility Conflict Agency View. Either or both will communicate and coordinate with the Project Engineer to address any changes that are necessary.
  9. Once this communication and coordination is complete, open the Utility Conflict Agency View.
    1. Update the data as necessary in order to complete the documentation of the utility issue. Use the table below for guidance.
    2. Verify that the "Notify Util Coordinator / Ready for Review flag is not selected.
    3. Enter the utility issue resolution date in the "Date Issue Resolved" field.
    4. Click <Save>.
  1. From the Contract Administration Summary or Progress Summary component for the contract, select the Components Action Menu | Views | Utility Conflict.
  2. The system will open the Utility Conflict Agency View.
    1. Begin data entry with the Construction Project ID field and enter as much data as possible documenting the utility issue. Use the table below for guidance.
    2. Select the "Notify Util Coordinator / Ready for Review flag.
    3. Click <Save>.
  3. A system generated email will be sent to the Region Utility Coordinator and the Project Manager that an utility issue has occurred on the project.
  4. Both the Region Utility Coordinator and Project Manager will review the data in the Utility Conflict Agency View and determine if it is an unresolved or resolved utility issue.
  5. The Region Utility Coordinator, and potentially the Project Manager, will review the data within the Utility Conflict Agency View. Either or both will communicate and coordinate with the Project Engineer to address any changes that are necessary.
  6. Once this communication and coordination is complete, open the Utility Conflict Agency View.
    1. Update the data as necessary in order to complete the documentation of the utility issue. Use the table below for guidance.
    2. Verify that the "Notify Util Coordinator / Ready for Review flag is not selected.
    3. Enter the utility issue resolution date in the "Date Issue Resolved" field.
    4. Click <Save>.
  1. From the Contract Administration Summary or Progress Summary component for the contract, select the Components Action Menu | Views | Utility Conflict.
  2. On the Utility Conflict Agency View Summary component, click <New>.
    1. Select the State Improvement Program.
    2. Click <Save>.
    3. Continue data entry with the Construction Project ID field and enter as much data as possible to document the utility issue. Use the table below for guidance.
    4. At the beginning of the text box for question 9 under additional pertinent details, insert the comment “unresolved utility issue".
    5. Select the Notify Util Coordinator / Ready for Review flag.
    6. Click <Save>.
  3. An email will be sent to the Region Utility Coordinator and the Project Manager that an utility issue has occurred on the project.
  4. Both the Region Utility Coordinator and Project Manager will review the data in the Utility Conflict Agency View and determine if it is an unresolved or resolved utility issue.
  5. The Region Utility Coordinator or Project Manager may provide assistance in the resolution of the utility issue.
  6. Once the utility issue is resolved, open the Utility Conflict Agency View.
    1. Enter any missing data that is required in order to document the utility issue. Use the table below for guidance.
    2. Remove the comment "unresolved utility issue" for question 9 under additional pertinent details.
    3. Un-select the "Notify Util Coordinator / Ready for Review flag.
    4. Click <Save>.
    5. Re-select the "Notify Util Coordinator / Ready for Review flag.
    6. Click <Save>.
  7. Another email will be sent to the Region Utility Coordinator and the Project Manager concerning this utility conflict.
  8. The Region Utility Coordinator and potentially the Project Manager will review the data within the Utility Conflict Agency View. Either or both will communicate and coordinate with the Project Engineer to address any changes that are necessary.
  9. Once this communication and coordination is complete, open the Utility Conflict Agency View.
    1. Update the data as necessary in order to complete the documentation of the utility issue. Use the table below for guidance.
    2. Verify that the Notify Util Coordinator / Ready for Review Flag is not selected.
    3. Enter the utility issue resolution date in the "Date Issue Resolved" field.
    4. Click <Save>.
  1. From the Contract Administration Summary or Progress Summary component for the contract, select the Components Action Menu | Views | Utility Conflict.
  2. On the Utility Conflict Agency View Summary component, click <New>.
    1. Select the State Improvement Program.
    2. Click <Save>.
    3. Begin data entry with the Construction Project ID field and enter all of the data in order to document the utility issue. Use the table below for guidance.
    4. Select the Notify Util Coordinator / Ready for Review flag.
    5. Click <Save>.
  3. An email will be sent to the Region Utility Coordinator and the Project Manager that an utility issue has occurred on the project.
  4. Both the Region Utility Coordinator and Project Manager will review the data in the Utility Conflict Agency View and determine if it is an unresolved or resolved utility issue.
  5. The Region Utility Coordinator and potentially the Project Manager will review the data within the Utility Conflict Agency View. Either or both will communicate and coordinate with the Project Engineer to address any changes that are necessary.
  6. Once this communication and coordination is complete, open the Utility Conflict Agency View.
    1. Update the data as necessary in order to complete the documenting of the utility issue. Use the table below for guidance.
    2. Verify that the Notify Util Coordinator / Ready for Review Flag is not selected.
    3. Enter the utility issue resolution date in the "Date Issue Resolved" field.
    4. Click <Save>.
  1. On the Utility Conflict Agency View, select the Component Actions Menu | Reports | Utility Conflict Report.
  2. On the Generate Report component, select the Utility Report number to run.
  3. Click <Execute> to create the report.
  4. The report will appear in a new browser tab. The report can be viewed, saved or printed.

Contact an AWP System Administrator if a Utility Conflict Report needs to be deleted from a contract. Send an email to AWPSupport@dot.wi.gov and include the contract ID and the Utility Conflict report number.

Below is a screenshot and a list of fields that appear on this agency view. Included below is the field label, if the field is required, and a description of the field (tool tip) appears in this table.

Keep in mind the system is role based and roles do not have access to all components, subcomponents and fields.

Field Required for Construction Description
Contract ID N/A Defaults to the current selected contract in AWP Construction.
Report Number N/A Each utility issue will have its own report and these will be tracked by the system.
Construction Project ID Yes

Select the construction project ID that is affected by the utility issue. If multiple construction project ID’s are affected by the utility issue, select the controlling project ID (normally the lowest project ID) will be displayed. In addition, list the other construction project IDs affected by the utility issue in the "Supplemental Information about this issue" field.
Project Description N/A Defaults to the project description based on the project ID selected. This field will normally match the title and limits from the title page of the project plan.
Highway N/A Defaults to the highway based on the project ID selected.
County N/A Defaults to the county based on the project ID selected.
State Improvement Program

Yes

Contact the Project Manager or Contract Specialist if this value is unknown. Select one from the drop down list:

  • 201 - Local Program (Includes 201 thru 290)
  • 301 - Southeast Freeway Mega
  • 302 - Major/Mega
  • 303 - State Highway Rehabilitation
  • 304 - Major Interstate Bridge
  • 305 - Maintenance and Traffic Operations
  • Other

(Code Table: IMPROVEMENTTYPE)
Highway Contractor/Sub Affected Yes

Select the highway contractor or subcontractor(s) that are affected by the utility issue. If more than one contractor or subcontractor is affected by an utility issue at the same location, only complete one report for that utility conflict issue. Up to 3 contractors can be selected.
Utility Co Name / Municipal Utility Yes Select the utility company or municipal utility that owns the utility facility that has caused the utility issue with the highway project. Up to 3 utilities can be selected.
Facility Type Yes

A facility type is chosen for each Utility Co Name/ Municipal Utility. Up to 3 facility types can be selected. Select one from the drop down list for each Utility Co Name / Municipal Utility:

  • Communication Line
  • Electricity
  • Gas/Petroleum
  • Sewer (Storm or Sanitary)
  • Steam
  • Water
  • Other

(Code Table: UTILITYFACILITYTYPE)
Utility Location Yes

The utility location is chosen for each Utility Co Name / Municipal Utility. Up to 3 locations can be selected. Select one from the drop down list for each Utility Co Name / Municipal Utility:

  • Overhead
  • Underground
  • Overhead & Underground
  • Other

(Code Table: WORKLOCATION)
Date Issue Discovered Yes Select date from the calendar that represents the date that the utility issue started to affect the work of the highway contractor or subcontractor(s).
Date Issue Resolved Yes Select date from the calendar that represents the date that the utility issue stopped affecting the work of the highway contractor or subcontractor(s).
1. Diggers Hotline reqst results in err Yes

Diggers Hotline locate request resulted in unmarked or incorrectly marked utility facilities. If "Yes" is checked for question 1, include the Diggers Hotlink ticket number within question 9 under Additional pertinent data.

Select No (do not skip any questions) or select Yes (skip questions 2-5).
2. Conflict affects contrlling itm of wrk If response to question #1 is No, a selection is required.

Review current project schedule and determine if the utility conflict affects the controlling item of work on the date the utility issue started.

Select No or Yes.
3. Reason For Utility Conflict (select all applicable) If response to question #1 is No, a selection is required.

Reason for Utility Conflict. Select all applicable choices.
3a. Existing facilities incorrect in plan  

Existing facilities were not shown correctly in project plan and this resulted in an utility conflict being unidentified during the design process.
3b. Conflict w/plan was not identified   Utility conflict with project plan was not identified during the design process.
3c. Not in compliance w/ plan/permit   Utility not in compliance with approved work plan or permit has resulted in an utility conflict.
3d. Project plan change   Project plan change caused the utility conflict.
3e. Other   The utility conflict is a result of some other reason other than those listed above.
3f. Other reason   Provide details about other reason for utility conflict.
4. Resolution of utility conflict (select all applicable) If response to question #1 is No, a selection is required Resolution of utility conflict. Select all applicable choices.
4a. Contractor / Sub used alternate means   Highway contractor or subcontractor(s) used alternate means and methods to work around utility facility.
4b. Designed around utility facility   WisDOT/LPA/consultant staff designed around utility facility.
4c. Utility facility was protected   Utility facility was protected.
4d. Utility facility was relocated   Utility facility was relocated.
4e. Discontinued use of utility facility   Utility company discontinued use of the utility facility.
4f. Other   The utility conflict was resolved by some other method than those listed above.
4g. Other resolution   Provide details about other resolution of utility conflict.
5. Impact on schedule or operations If response to question #1 is No, a selection is required.

Impact of the utility conflict on the schedule or operations of the highway contractor or subcontractor(s). Select one from the drop down list:

  • Contractor delayed start of work
  • Contractor productivity rate was affected
  • Contractor stopped work at current location and moved to another location
  • Contractor stopped work until utility delay was resolved
  • Contractor stopped worked and demobilized from project
  • Other - provide details
6. Est hrs to redesign/resolve issue Yes

Estimated time spent on issue by WisDOT/LPA/consultant staff. This includes but is not limited to: Project Manager, Project Engineer, Inspectors, Designers, and Region Utility Coordinator. Select one from the drop down list:

  • Less than 1 hour
  • 1 to 4 hours
  • 4 to 8 hours
  • 8 to 16 hours
  • 16 to 24 hours
  • Other - provide details
7. Est hrs issue affected work of cont Yes

Estimated time work of the highway contractor or subcontractor(s) were affected by issue. Select one from the drop down list:

  • Less than 1 hour
  • 1 to 4 hours
  • 4 to 8 hours
  • 8 to 16 hours
  • 16 to 24 hours
  • Other - provide details
8. Impact to contract time & cost Yes

Impact to contract time and contract cost. Select one from the drop down list:

  • Diggers Hotline (select if "Yes" is checked for question number 1)
  • Non-Excusable, Non-Compensable Delay (select if "No" is checked for question number 2)
  • Execuable, Compensable Delay
  • Excusable, Non-Compensable Delay
  • Other - provide details
Supplemental information about this issue (select all applicable) No

Complete all applicable fields:

Additional pertinent details - Document any additional details about the utility issue that were not addressed by any of the questions on the report.

Attachments - Click the attachments to identify that this utility conflict report has pictures, diaries, plan sheets, diagrams, or other relevant documents that aid in the understanding of the utility issue. Attachments cannot be made at the individual utility report level. Go back to the Agency View Summary component for the Utility Conflict Reports and select the Component Actions Menu | Attachments. See Attachments for more details.

Document prepared by

 N/A This field is system generated and based upon the account logged in at the time of the creation of the Utility Conflict Documentation Report. The Utility Conflict Agency View should be completed by the Project Engineer and this field should match the Project Engineer field below due to concerns about consistency and Wisconsin Public Records Law. If the Project Engineer is not available, the data should be entered by the individual completing the daily diary for that day.
Doc prep office (Consultant/WisDOT) Yes Document preparation office - select WisDOT or the consultant firm the individual who prepared the document works for.

Project Engineer

 N/A This field is system generated and based upon the individual selected for the Project Engineer field on the Contract Administration Summary | General tab. This should match the Document prepared by field above.
Proj Eng Office (Consultant/WisDOT) N/A This field is system generated and based upon the office selected for the Project Engineer Office field on the Contract Administration Summary | General tab. This should match the Doc prep office field above.
Creation Date N/A This field is system generated based on the date the Utility Conflict Documentation Report is created.
Notify Utility Coordinator / Ready for Review Yes An email will be auto-generated once this field is checked to notify the Region Utility Coordinator that the report is ready for review. The Project Manager will also receive notification that a report has been entered.
Region Utility Coordinator N/A

This field is system generated based on the Region Utility Coordinator assigned in the code table. If this field is incorrect, contact the AWP System Administrators.

(Code Table: REGIONALUTILMANAGER)
Region Utility Coordinator Email N/A

This field is system generated based on the Region Utility Coordinator assigned in the code table. If this field is incorrect, contact the AWP System Administrators.

(Code Table: REGIONALUTILMANAGER)
Completion Date Yes Enter the Completion Date once the review of the report has been completed by the Region Utility Coordinator and any necessary revisions have been completed by the Project Engineer.